1. All Sales Are Final
All products sold by Baby Spice Official are digital goods (game top-ups, in-game currency, digital codes).
Once an order is processed, it cannot be cancelled or refunded.
2. Refund Request Process
If you believe you are eligible for a refund, you must contact our support team with the following:
- Valid payment proof (screenshot of transaction.
- Order history details
Refunds will only be processed if the required payment proof and order history are provided and verified.
3. No Refund If:
We do not provide refunds in these cases:
- You provided wrong game ID / server ID / UID
- You changed your mind after placing the order
- Game server delay (not caused by us)
- Your account got banned due to third-party activity not related to us
Always double check your details before paying.
4. Processing Time
If a refund is approved (only in eligible case), it may take up to 24–48 hours to process.